Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Dealing with Removals

Discussion in 'Vehicle Wraps' started by IDB Signs, Jan 14, 2019.

  1. IDB Signs

    IDB Signs Member

    86
    15
    8
    Aug 29, 2018
    Portland, TN
    Hey everyone!

    We may have some van and shuttle bus wrap removals coming up and I thought I would poll the masses and see how all of you deal with wrap and graphic removals in general. As far as pricing goes, how much? Do you charge by the hour, sq ft? Different, higher rates for jobs where the wrong material was used, left on too long, etc? Who do you all use in the shop to do removals, your installer or someone who you know will pay close attention and be cautious, or is it something you have the newbie dealing with? Of course you'll want a waiver and to cover any liabilities.

    Just wanted to pick everyone's brains. Happy Monday!
     
    Tags:
  2. Reveal1

    Reveal1 Member

    67
    24
    8
    Nov 7, 2010
    Cape Girardeau, MO
    We charge same labor rate to remove as apply. If explained well, customer always understanding. Usually suggest they consider hiring a teenager for $10/hr. (or whatever the going rate for entry level work) since it is a low-skilled job.
     
    • Like Like x 2
  3. rjssigns

    rjssigns Major Contributor

    4,354
    236
    63
    Jun 4, 2007
    Home Office
    Shop rate until finished. Just like Forrest's box of chocolates ya never know what yer gonna get.
     
    • Like Like x 2
    • Agree Agree x 2
  4. How much to charge comes in three pieces: (shop rate x time) + supplies. Really easy if the client just lets you charge that after you are done.

    I have a few clients that are OK with that, and I have some that try it themselves. But the majority of clients want a price quote. Experience helps here. I generally estimate about 32 sq. ft./hr for high performance vinyl, and add about 50% if it is old and dried. Double the price for metallics and reflectives. Test a few sections if possible and you should get a good idea what will be involved.

    If the vinyl comes off easier, you have an option to charge the client less. But if it is a struggle, it's unlikely the client will want to pay more. I tell my customers upfront I will charge them less if it takes less time, and that the quoted price is the top limit. There's been a few times I've been burned by that, but it has only happened once in recent memory (dried metallic graphics).

    It helps to have the right tools. I usually find a heat gun (I use a propane torch, but I don't advise it unless you really know what you are doing), Li'l Chisler and vinyl removal liquid is all that's needed. An MBX Zapper or steamer can be useful at times. "Ghost-Off" is an interesting product to use after removal. All kinds of little tricks if you read these forums, but after you've done a few you'll get the hang of it.

    PS: I tell the customer up front there may be some paint finish damage. If that is unacceptable, then I won't do it, and direct them to a body shop. I'd rather lose the job than pay for a paint job.

    PPS: If it is a fire engine, proceed with much caution. Even if the vinyl peels right off, it will likely leave a ghost image where the finish has been faded or abraded by the elements. But more likely the metallic and reflective vinyl will not peel off, but will come off in tiny little shreds, leaving an adhesive residue. I usually tell them that finish damage is probably unavoidable. A new paint job will cost $25k – $30k and take the equipment out of service for 4 – 6 weeks.
     
    • Like Like x 1
  5. IDB Signs

    IDB Signs Member

    86
    15
    8
    Aug 29, 2018
    Portland, TN
    Thanks guys! We have definitely removed vinyl before and are familiar with that wonderful bunch of fun. I was just curious more about the administrative side of it, I suppose.
     
  6. ExecuPrintGS

    ExecuPrintGS Member

    407
    42
    28
    Mar 21, 2013
    Hartland, WI
    We charge by the hour at the same as our install rate.
    Typically we call the client after an hour or so when we have a better idea how it is going and give them a more accurate estimate, they can decide at that point if they want us to keep going or not.
     
    • Agree Agree x 1
  7. 2B

    2B Moderator

    2,591
    242
    63
    May 5, 2011
    TX
    Charge by the hour (shop rate) + material used.
    If you have done removals before you can "guess". After it has started, update the customer and tell them if it will be more than the guess.

    ALWAYS have a waiver signed, even if you did the installation and know the material used.
     
  8. CTWRAPS

    CTWRAPS New Member

    17
    6
    3
    Jan 16, 2019
    Middletown, CT
    I rarely deal with removals anymore... there's so many other things I can be doing with my time! Lucky for me I know a company in CT that does strictly graphics removals and they are cheap! Maybe a removal company exists near you?
     
  9. Vinyl removal company? Nothing like that around here! I hope they are fully insured and assume all liability.
     
  10. IDB Signs

    IDB Signs Member

    86
    15
    8
    Aug 29, 2018
    Portland, TN
    For those of you that have used a removal company before- was/ is it much more beneficial to just charge your shop rate for the removal, then pay out of that to the removal company, rather than doing it in house?

    Also concerning the liability, I would think that they would have the client sign a waiver releasing them from any liability vs assuming it all? The removal company wouldn't have control over nearly all of the conditions that can affect the outcome of a removal. Was it the correct material, was it cared for properly, installed properly, is it within the removal window, what was the paint like underneath?? All of these are big mysteries for someone just showing up to take it off, I wouldn't assume that liability without knowing the truthful answers to all of those questions, personally.

    Thanks for the input everyone!
     
  11. Texas_Signmaker

    Texas_Signmaker Very Active Member

    1,995
    771
    113
    Oct 21, 2016
    Frisco, TX
    I'd be interested to see a release of liability waiver
     
    • Like Like x 1
  12. I could just see some dummy using a razor blade and Goof-Off. I can at least control that in the shop. Of all sign-shop jobs, I would love to outsource vinyl removal (I outsource most everything else), but that is one job I would be concerned about because you are being trusted with somebody else's expensive vehicle.
     
  13. CTWRAPS

    CTWRAPS New Member

    17
    6
    3
    Jan 16, 2019
    Middletown, CT
    Yes
     
  14. CTWRAPS

    CTWRAPS New Member

    17
    6
    3
    Jan 16, 2019
    Middletown, CT
    It’s like anything in this world ... if you paint houses everyday you are more qualified to paint a house than I am. 3 guys with all the proper tools and techniques, chemicals etc. is a lot more efficient than 1 newbie teenager making 11 dollars an hour at your shop. They do carry liability insurance. The outcome will be the same if I remove a wrap with a bad clear coat or if they do.. no one has control of that.
    The process is to send them a pic of the removal... they provide a price..whatever that price is you up charge it. It’s that simple!
     
    • Like Like x 1
Loading...

Share This Page

 


Loading...