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deposit and design

Discussion in 'Vehicle Wraps' started by WOODBS, Aug 8, 2011.

  1. WOODBS

    WOODBS Very Active Member

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    What are most of your guidelines on deposits for wraps, design fee etc? Say if the customer is unpleaseable, keep trying or keep deposit and send them on their merry way?
     
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  2. HulkSmash

    HulkSmash Major Contributor

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    Denver.
    Give them a price, design price included. If they say it's ok. we take 50% down, 50% on completion. Never had a case where they didn't like our design so i don't know how to help you there. Your between a rock and a hard spot when they don't like your design, it's hard to charge for that.

    Here's what our initial quote says on the top

    Thank you for your interest in signs and graphics from Colorado Signs! The following estimate is valid for 90 days. Colorado
    Signs requires a 50% deposit upon acceptance of quotation with balance due on the day of completion of project. Colorado
    Signs retains a lien on it's work product until full payment is received. Should customer not pay promptly all chages due, and at
    its option may enter on any premises where the work product is located and take possession of it, recover from customer the
    full amount owing, including cost of collection, interest at the statutory rate and reasonable attorneys fees, or both.
    ACCEPTANCE OF PROPOSAL-The following prices, specifications and conditions are satisfactory and are hereby accepted.
    You are authorized to do the work as specified. Payment will be made as outlined above unless other arrangements are made.
     
  3. Rick

    Rick Certified Enneadecagon Designer

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    Valle Vista
    I include a design brief as part of a contract. A design brief is a questionnaire that the client fills out. If you design to that design brief, you should charge more if the client is not pleased once you max out on the hours you charged for the design. If you are not designing to that brief, then the opposite, keep designing or give them a refund (complete or partial is up to how far off you are)
     
  4. John Butto

    John Butto Very Active Member

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    Just don't call your customer "unpleaseable".
     
  5. striper14

    striper14 Member

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    May 23, 2003
    home alone
    what are 'chages" ? :Oops:
     
  6. Craig Sjoquist

    Craig Sjoquist Major Contributor

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    Orlando
    Some people no matter how many hoops you jump through or how well the design is will not be good enough, so at some point you go, I've X amount of changes, hours, hassle, and you have payed WHAT... They are not going to be happy unless 100% refund either are you ... So if your contract does not cover you, give the the money back and move on
     
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