John Butto
New Member
sued
Had a customer years ago that wanted me to do a large job for him and after telling him the price, which he thought was to high, went to someone else to accomplish the work. Months go by and one morning I get served with a lawsuit that stated that since I did not do the job and since he went to someone else and they destroyed the job up and he lost thousands of dollars, he is blaming me for not doing the job for him and overcharging. Believe me, this is a true story and I ended up paying $2500 to a lawyer to get it thrown out of court. To top it off this same guy comes back to me after all that has happened and wants me to do some more work for him. The only good thing that came out of this is when someone told me he had died and a smile crossed my face. So my point is: if the customer comes back to you after getting subpar work from someone else, and not blaming you for his mistake, take pride that you do good work and tell him "thank you" for his business as you hand him the bill.
Had a customer years ago that wanted me to do a large job for him and after telling him the price, which he thought was to high, went to someone else to accomplish the work. Months go by and one morning I get served with a lawsuit that stated that since I did not do the job and since he went to someone else and they destroyed the job up and he lost thousands of dollars, he is blaming me for not doing the job for him and overcharging. Believe me, this is a true story and I ended up paying $2500 to a lawyer to get it thrown out of court. To top it off this same guy comes back to me after all that has happened and wants me to do some more work for him. The only good thing that came out of this is when someone told me he had died and a smile crossed my face. So my point is: if the customer comes back to you after getting subpar work from someone else, and not blaming you for his mistake, take pride that you do good work and tell him "thank you" for his business as you hand him the bill.