Firmware 04_10.2 causes problems in new printer installations
Be aware. This was released from HP today.
If you have already performed the update it should be ok. It seems it can be a problem during the initial installation process.
From HP:
FW 04_10.2, published on Monday (February 2), has caused problems in several new printer installations.
Based on that fact, here is a list of actions and advice to prevent these issues:
1.DO NOT USE FW 04_10.2 DURING A NEW PRINTER INSTALLATION PROCESS. IT MAY FAIL. USE FW 03_09.3 INSTEAD.
2.FW 04_10.2 will be not available on the HP Web page (the process to remove it from the Web pagehas been already launched but some time is needed for it to be removed).
3.The previous FW—03_09.3—will be uploaded to the HP Web page again (the process to upload itto the Web has been launched but some time is needed for it to be published). This FW is alsoavailable NOW at the following ftp server:
ftp://latex_fw:Latex300@h2.usa.hp.com
4.It has been demonstrated that there is no problem in upgrading the printers from firmwareversion 03_09.3 to 04_10.2. That’s why the new firmware version 04_10.2 will be available fromthe “Automatic Firmware Upgrade” servers. The printer can directly access those servers if it isconnected to the Internet and the “Automatic Firmware Update” functionality is activated.
a.To activate this functionality go to the Settings icon Updates Firmware Update.
b.To “force” the printer to check if there is a new FW available, go to the Printer icon Check Updates Check Now.
5.A new firmware version will be published soon fixing the issue explained in point number 1.