Need Help Envision 375

[Stephen Dobson]

Hello, I really some help.
My envision is having cutting problems. It seem to loose pressure and leave a uncut section of around 3-5mm.
It’s scoring the vinyl but not fully cutting through.
I’ve replaced the cutting strip, and fitted a new blade. I’ve done the test cuts and it’s still not right.
Cutting squares is fine, any curves and circles it won’t fully cut. Any ideas?
Thanks, Steve

 

[GB2]

I would say you probably need to have the Carriage Assembly replaced. This is about a $1,600 repair but if Gerber does it, your plotter will be like new again!

 

[JulieS]

An easy, "duh" check...make sure the bar on the back of the plotter is in down position.