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Need Help Epson Missing pArt of nozzle check

Discussion in 'Epson' started by ccslaw, Nov 15, 2019.

  1. ccslaw

    ccslaw New Member

    3
    0
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    Nov 20, 2013
    San Diego, CA
    Recently our epson dropped a color. We did a nozzle check and found it was missing all of M1 or head 2. We called a tech and he messed with the machine and now we are missing both M1 and C1 on head 2. He is claiming that it is a head malfunction and wants to charge for a new head. I believe that it is another issue.

    can anyone provide any guidance as to what can cause this?
     

    Attached Files:

  2. flyplainsdrifta

    flyplainsdrifta Active Member

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    Oct 13, 2017
    ct
    what preceded the original drop out? losing a whole bank like that seems unlikely if nothing happened. any sort of headstrike or even a power surge that your aware of?
     
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  3. P Wagner

    P Wagner Very Active Member

    1,863
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    Aug 16, 2006
    San Diego
    What is the printer model?
     
  4. SignMeUpGraphics

    SignMeUpGraphics Moderator

    1,193
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    Apr 11, 2012
    Australia
    Looks like a S60600 test pattern.
     
  5. greysquirrel

    greysquirrel Member

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    Aug 13, 2015
    West Berlin, NJ
    You can run in single head mode to buy yourself some time on troubleshooting the defective head.

    if you call Epson with an Ethernet issue..they want to start your device with a new head.
     
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