Our SureColor S30670 has an issue we cannot resolve. We purchased the machine in 2012 and had pretty good success with overall usage with minimum down time. We have used Onyx 10.2 print software since the purchase.
Over the last few months we have noticed an unusual condition. When doing long (anything over 6'-8') prints on vinyl media the printer prints fine at a normal speed for awhile, then slows down to a crawl after several feet, almost stopping at the end of the pass, causing wide banding. Up to thess point when it slows down the ink is solid but when it slows down it leaves wide (3"-4") banding that is very noticeable when printing dark solid colors. It doesn't seem to be a print head issue as nozzle checks look good. The banding happens when the print head slows to a crawl and seems like more ink is deposited on part of the media causing the banding (darker paths In print media).
We have shortened the distance using the network cable, switched to USB cable, tried 2 different computers, one with windows 10, the other with windows 7 and still no luck.
Hoping someone else out there may have encountered and remedied similar issues.
Any help will be greatly appreciated.
Over the last few months we have noticed an unusual condition. When doing long (anything over 6'-8') prints on vinyl media the printer prints fine at a normal speed for awhile, then slows down to a crawl after several feet, almost stopping at the end of the pass, causing wide banding. Up to thess point when it slows down the ink is solid but when it slows down it leaves wide (3"-4") banding that is very noticeable when printing dark solid colors. It doesn't seem to be a print head issue as nozzle checks look good. The banding happens when the print head slows to a crawl and seems like more ink is deposited on part of the media causing the banding (darker paths In print media).
We have shortened the distance using the network cable, switched to USB cable, tried 2 different computers, one with windows 10, the other with windows 7 and still no luck.
Hoping someone else out there may have encountered and remedied similar issues.
Any help will be greatly appreciated.