Good afternoon all,
I have a CJV30-160 and literally half the time that I go to print I keep getting Error 11 Parameter error. When I receive this error the machine still prints graphic. However, it distorts the image so that it prints out elongated. I currently use Sign Lab to create most of my graphics and I have even tried importing the image over to photoshop and then saving it as an .eps in order to see if that would help.
I had the Mimaki tech come out and take a look and he was able to open the design through Rasterlink 5 (which is what I have) after he exported to an eps. This worked. I was then able to do the same so I thought that it was fixed.
Even though the issue was temporarily resolved, I still continue to have this issue. I spoke to the Mimaki tech today and he is convinced that it might be an issue with sign lab and that getting illustrator will more than likely remedy the issue.
I have not spoke to sign lab yet but I wanted to see if anyone has encountered this issue before before I give them a call. Any input that I can get would be helpful. Thanks.
I have a CJV30-160 and literally half the time that I go to print I keep getting Error 11 Parameter error. When I receive this error the machine still prints graphic. However, it distorts the image so that it prints out elongated. I currently use Sign Lab to create most of my graphics and I have even tried importing the image over to photoshop and then saving it as an .eps in order to see if that would help.
I had the Mimaki tech come out and take a look and he was able to open the design through Rasterlink 5 (which is what I have) after he exported to an eps. This worked. I was then able to do the same so I thought that it was fixed.
Even though the issue was temporarily resolved, I still continue to have this issue. I spoke to the Mimaki tech today and he is convinced that it might be an issue with sign lab and that getting illustrator will more than likely remedy the issue.
I have not spoke to sign lab yet but I wanted to see if anyone has encountered this issue before before I give them a call. Any input that I can get would be helpful. Thanks.
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