dave,
thanks for the reply. we are trying to avoid .swapping abunch of parts if they are not needed. we have replaced the slider board, fpc cables, my problem is that the error code shows 6 astericks across the screen. artbot said to do an data swap. when we did it shows the same code. we dont know which direction to go from here. if we need to buy parts we will. does anyone know someone we could send the heads to to have them checked out if need be.