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Falcon Issue

Discussion in 'Mutoh' started by Tiogy, May 8, 2008.

  1. Tiogy

    Tiogy New Member

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    Feb 27, 2007
    Hi all, I have been using a Falcon Outdoor for about four years or so and have been doing my own maintenance and repairs but, this is a new one for me.

    I just replaced a broken steel band (Carriage belt) and am now getting lines of color running through and forming a silouette around the printed images. It started out with magenta and now includes black lines as well. These lines are not present on nozzle checks - only with print jobs so I suspect some issue in the data stream. Any ideas?
     

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  2. renamer38

    renamer38 Member

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    Feb 29, 2008
    -Is your printer clean (wiper,capping,heads...)
    -What kind of colors your are using (original or?)
    -What kind of interface with ext. PC do you have (cable_etc)

    *maybe electrical problem : CR board ,mainboard ....^^?=
     
  3. Tiogy

    Tiogy New Member

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    Feb 27, 2007
    Thanks for your reply

    -The machine is clean - I did several extensive cleanings inside and out with a complete head wash also
    -Colors are Mutoh Eco-sol Ultra
    -Cat 5 cable from network hub to SEH pocket print server on printer parallel interface

    The problem started immediately after the belt replacement and I opened the machine up again to recheck all of the data cables for potential damage, poor connections, etc., including the print server.
     
  4. bob

    bob Major Contributor

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    earth
    Clean your encoder strip. When you changed the belt you might have left a big nasty thumb print or something on it.
     
    Last edited: May 8, 2008
  5. randya

    randya Very Active Member

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    very likely the belt tension is off, probably too loose.
     
  6. Tiogy

    Tiogy New Member

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    Feb 27, 2007
    Do you have any tips for adjusting the belt for proper tension? I tightened it up quite a bit and that made no difference. I also cleaned the decoder strip a couple of times - no change.
     
    Last edited: May 8, 2008
  7. randya

    randya Very Active Member

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    With the carriage in the docking station, go to the middle of the machine and put a single finger on the belt, you should barely be able push in and to deflect the belt enough to touch the beam.
     
  8. Tiogy

    Tiogy New Member

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    Feb 27, 2007
    Thanks for the tip but, no luck on the belt tightening - the Tech I contacted thinks that the head driver board may have been damaged when the belt broke so I guess I'll try replacing that next.

    Update: The tech suggested that I try to eliminate one other possibility - that being a possible issue with the pocket print server. I bypassed that by hooking a printer cable directly to the port on the printer and I finally got a clean print test. There still exists a possible cause in the software as I had to use another PC to run the test due to the lack of a parallel port on my main PC. I will continue to narrow down the possible causes and report back when I know more.

    I thank you all for your help
     
    Last edited: May 8, 2008
  9. Tiogy

    Tiogy New Member

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    Feb 27, 2007
    Final Solution

    Before almost buying a new printer, I contacted Dell tech support and they helped me troubleshoot the issue. It turned out to be a glitch in Flexi's Production Manager. All I had to do was change the profile, try a test print and it works perfect. Then I changed back to the original ICC profile and the issue is gone - stupid simple.

    Again - thanks for the tips and suggestions guys - :U Rock:
     
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