fedex/ups fees question

[Quark]

question to high volume shippers via fedex/ups... are you getting hit with $10-12 fee for every 48" & up boxes? (not to mention higher fees for 8'+) thanks

 

[2B]

unsure we are classified as "high volume" but yes whenever the size is left blank or incorrectly entered when doing to labeling process we have surcharges added later on the bill

 

[Quark]

I'm actually asking about a very specific "flat rate charge" they started adding for all boxes of 48" +. It is in the range of $10-15 depending on your contract

 

[Solventinkjet]

We don't get charged for 48"+ but there is a charge for oversize boxes which I believe starts at 61". Make sure you are entering the dimensions into the form when creating the label. If you don't and they have to adjust the weight based on their dimensional weight formula, they charge you extra for not filling the form out correctly. There is also a charge for boxes that are weird shapes and also for ones that require special handling. Make sure you aren't fitting into one of those categories.

 

[Texas_Signmaker]

Ugh, even when you DO enter everything correctly they will sometimes screw you and back charge you for something that they thought was bigger. They tried to charge me and ADDITIONAL $35 beyond the $9 quoted for a 6"x3" 1 lb. tube that was going one state over.

 

[Christian @ 2CT Media]

Yes Sir, everything longer than 48" is now under their Extended Handling surcharge threshold.

 

[Quark]

Yes Sir, everything longer than 48" is now under their Extended Handling surcharge threshold.

Yep . I’m asking around and trying to find a precedent if they waived it for anyone so I can use it to negotiate

 

[Christian @ 2CT Media]

Not for us, we shipped over 500 packages last year and 90% were roll boxes of 58"... they wouldn't waive it for us.

 

[Quark]

Not for us, we shipped over 500 packages last year and 90% were roll boxes of 58"... they wouldn't waive it for us.

Same here

 

[hottscennessey]

Icing on the cake is now in addition to the fees any ground package +48" is no longer guaranteed by it's commit date

Sent from my SM-G955U using Tapatalk

 

[InstantOneMedia]

Over $40K w/ FedEx so far this year and the best we got was a $2 deduction on that charge. Try not to ship in tubes. FedEx charges a $5 additional handling charge for round packages. Also double check your invoices, both have been known to mis-scan packages. Sometimes, if 2 packages are touching when they get scanned, it combines the dimensions. We were getting charged over $100 a package for a few weeks, and couldn't figure out how. Turns out they were somehow swapping the charges for our shipments with a bike company who's dimensional weights were enormous.