File not printing as seen on screen! Can't rasterize PDF! - help!

[Little City Signs]

I've got a client who has sent me several different versions of a banner we're trying to print. My printer says when he opens the file the shadow is printing as a large gray box. When I open the file in Illustrator it looks just as the jpg that we're trying to replicate. Though when I open the pdf in corel the gray box that is coming out on the printer is visable. What is the deal? I tryed to rasterize the file full size 300dpi in illustrator but it says its too big at 72"x22"

Does anybody have any advise tips or tricks to get this to print the way my client needs it?

Please and thank you!!

T

 

[DARLAK]

I tryed to rasterize the file full size 300dpi

rasterize it at half size @150 and you'll still be fine

 

[Chuck Olson]

That "big gray box" indicates that the file has a live transparency in it (that drop shadow). Flatten the transparency and all will be fine.

 

[Little City Signs]

Do I flatten the whole image or just the shadow?

 

[rockz12]

Is the green a SPOT color? If it is make it CMYK.. If that dosent work tell your printer to change the rendering intents so Vector and Bitmap data are the same..

 

[threeputt]

Flatten all layers.

 

[livoniasigns]

Have you tried just dropping the pdf in your rip program, and printing from there instead of opening it in your program and printing it?