files Fail to RIP

[Mosh]

Just got this machine and can only print jpg files. - onyx 11 - epson S30670 - all files fail except jpg. The same files that fail work great in versaworks and print fine on the roland printers.

 

[TimToad]

Are you trying to go right into the RIP or is your first preflight step in PosterShop?

 

[Mosh]

Are you trying to go right into the RIP or is your first preflight step in PosterShop?

GamaPrint Pro.

 

[greysquirrel]

Onyx is on version 19. The software needs to be upgraded to work with current pdf, eps versions.

 

[Mosh]

Onyx is on version 19. The software needs to be upgraded to work with current pdf, eps versions.

Well that is a kick in the you know whats....

 

[Boudica]

Well that is a kick in the you know whats....

you can save those files down to work with 11 - can't you?