Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Flexi 19 - Communication Sucks

Discussion in 'Flexi' started by mameighan, Jun 14, 2019.

  1. mameighan

    mameighan Member

    227
    2
    18
    Jul 18, 2007
    Moberly
    So I have a Flexi subscription and recently upgraded to version 19.
    Seems ok so far except for one issue
    The subscription comes with a monthly subscription for 5 downloads from SignElements. Ever since the upgrade I have not been able to login to that site with a "you do not have a valid subscription"

    Anyone else having issues. I have emailed their support three time and have heard nothing back.
    I emailed somewhere over seas and they said I needed to contact Flexi here.

    I actually do use the elements program and now have had two months with no downloads.

    Next step is to call but I imagine I will get the run around

    Any thoughts?
     
    Tags:
  2. bannertime

    bannertime "You guys do banners, right?"

    1,599
    377
    83
    Sep 8, 2016
    Arlington, TX
    They responded within the day the last time I had to talk to them. I think I used the contact form on the website.
     
  3. mameighan

    mameighan Member

    227
    2
    18
    Jul 18, 2007
    Moberly
    Thanks - eventually got to them and we got it sorted but I had gone through three different sites to get them to respond. Seems to be working again
     
  4. Evan Gillette

    Evan Gillette Member

    77
    12
    8
    Dec 5, 2018
    MN
    I have always had the best luck calling in, its a pain, but usually wastes less time than emails and waiting for the useless generic replies. Direct contact seems to be best with them for an actual response. I have enjoyed the SDE so far, especially since they took off the limit on 1 vehicle template per month. It has been nice to build up a small catalog of common vehicles at the end of the month if I have unused downloads.
     
  5. mameighan

    mameighan Member

    227
    2
    18
    Jul 18, 2007
    Moberly
    Yep - I usually download images at the end of the month as well if I haven't used the quota
     
Loading...

Share This Page

 


Loading...