Flexi Printing on Epson, Cutting on Mimaki

[jfiscus]

I have a friend who recently purchased a printer & plotter, then decided to go with Flexi as their RIP software since it supposedly supports the (used) Mimaki plotter model he purchased.
I am not that familiar with Flexi (I use Onyx & Graphtecs here), but he can print with Mimaki registration marks from Flexi.
When he goes to send the cut from Flexi to the plotter, it pops up a message about being sure the "read marks" is turned off on the plotter, and "says' it sends the file to it, but nothing ever pops up on the plotter screen.
I have the plotter set to remote, I can find/read/register the marks on the plotter itself, and it looks like the plotter (usb connection) is set up correctly in Windows & the correct port is selected.
If I change the USB port specified in Flexi to anything else it throws an error when sending the cut job.

Any ideas what we are doing wrong?
OR - Anyone out there that can offer phone support to him?

 

[Joe House]

Does Flexi send a cut only job to the plotter? Can you send the test cut from Production Manager?
I think the menu will use the term "Mark Detect" Try it with that setting off and let Flexi take care of it.

Good Luck

 

[Solventinkjet]

Make sure you've installed the latest Mimaki USB driver. Then choose, "USB_Printer_0" as your port. The USB Printer 0 option will only show up in the list if the driver is working and the plotter is connected and powered on.