Flexisign Pro 7

[Texquin]

Help! I have been running Flexisign Pro 7 for years and all of the sudden the production manager will not recognize my USB port? I am using Windows 7 64 bit and a Summa D75. Windows recognizes the plotter because I can cut using Summa Cut through Illustrator, not sure what happened, please help.....thanks.

 

[FrankW]

I'm shure the installation on Windows 7 is new? Flexi 7 will have the described Problems on Windows 7.

 

[Texquin]

Nope! Not a new install....just quit working.

 

[fwgrafix]

We recently had a similar issue, our usb port actually went bad. try plugging something else into port. chances are nothing will work using that port. Hope that helps

 

[Texquin]

We recently had a similar issue, our usb port actually went bad. try plugging something else into port. chances are nothing will work using that port. Hope that helps

I actually installed Flexi on my lap top, same operating system, no good! And to add insult, I spent $40 on a serial to USB adapter, it showed on Comm 4 but would not work....curious if it has anything to do with the last Windows Update.

 

[mrugen]

USB Issues and Windows Updates

Well, you probably got it right, it likely a Windows Update issue. Only other thing I can think of is perhaps a special USB driver needed from Summa? Anyway, in Porduction manager, try installing another instance of the cutter. Right click and choose setup, then install the cutter again and see if that works.