I would imagine it has gone the way of it's predecessors and competitors ... which is to say died a long, withering death due to customer apathy and unrealistic expectations.
Along with a programmer I hired, I developed the first application to identify an unknown typeface from a printed sample in 1994. It was named FontFinder™ and was available for both Windows and Macintosh. It worked very well for users who had printed type catalogs to look up the results but lacked an on-screen viewer. The product got good reviews from Publish magazine, Sign Business magazine, and a monthly newsletter published by the Professional Forensic Document Examiners Association. We spent a bunch of money in magazine ads and a booth at the ISA International Expo. Also got it into inventory with the company that went on to become TigerDirect/CompUSA. The results were about 250 units to forensic document examiners and various government agencies including the FBI, Secret Service and the CIA. The sign industry and commercial print/design community accounted for about 30 units total.
We dropped our own product in favor of a European import named FontExpert and became the North American distributor for it. It featured a built in display of more than 30,000 fonts in its database plus the ability to add your own fonts to the database. That lasted a couple of years with the document examiners again buying in decent numbers but, again, designers, printers and sign guys staying uninvolved. Eventually we were replaced by Digital Art Solutions (formerly Smart Designs) who ran a very capable telephone marketing department and were able to get, from what I was told, better results than we did. Eventually the German publisher discontinued the product ... presumably due to unprofitable results because they are still in business.
Font Detective was always a part of VinylMaster Pro and I seem to recall it was available separately at one point. Another program, ImagaroZ, also has font identification ability as part of its feature set.
To this day I still use my FontExpert software to identify typefaces here at Signs 101. It works for me but I know others for whom it hasn't worked very well. The problem is that one needs to become reasonably well versed in type terminology and a knowledge of type history and who the players are and were. Secondarily, it helps if one has a large library of commercial fonts ... which I do. I've probably invested more just in fonts over the years than the majority of members here have invested overall in their businesses. (Not bragging or judging ... just stating a fact.)
At any rate, except for a few old timers and font heads like Tiki, SignosaurusRex, Old Goat and me, the future of identifying fonts belongs to the web sites like whatthefont and whatfontis. It simply isn't a viable enough need to make a profit providing a solution.
