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Gerber edge, no software

Discussion in 'Gerber' started by lopezfamily5, Aug 30, 2011.

  1. lopezfamily5

    lopezfamily5 New Member

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    Jun 28, 2011
    Hi, have a few questions. We have a Gerber Edge and a gerber HS-15 plus. They are in good working order. It was being used before we moved into a new building. During the move the software was lost and the computer that was used to run it was recycled :omg: . This machine comes in very handy here in our sign room but we now have no software, we were running omega and actually still have the usb keys for it but no doscs from which to install. The company doesnt really want to spend any more money even though like I said it does save us a lot of time and we still have hundreds of cartriges and vinyl in stock. What would be the easiest, best and least expensive option to get these machines running. We use corel x4,x5, running on windows vista and 7 but if we needed to go back to xp that would not be a problem.

    Thanks for the read, if there is any other important info I need to add just let me know, any help would be greatly appreciated. Again Thanks. :thankyou:
     
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  2. Molenbeek

    Molenbeek Member

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    If you still have the Omega USB dongle- you are good. That is where the $$ is. The CDs are generic- call your distributor and ask them for the version disk of Omega that you had and you should be able to get back and running. or upgrade to the latest 4.0 if you want to run Windows 7- pretty cheap to do it right now.
     
  3. Fred Weiss

    Fred Weiss Merchant Member

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    Olympia, WA
    The only software capable of driving the Edge is:

    • Gerber Omega
    • Flexisign Pro
    • SignLab
    To do a fresh install of Omega, even if you had the discs, requires a password to be entered, so having the USB dongle isn't going to be enough even if you were to get discs somewhere else. Your only solution is to either purchase a new copy of Omega with new USB and password (either new or used) or go to Gerber and see what solution they can offer you.

    Do you know what version of Omega you had?
     
  4. Tony Teveris

    Tony Teveris Active Member

    What version of the Gerber software were you running?
     
  5. Marlene

    Marlene Major Contributor

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    Tony if you have the sn number and something has happened to the disks, computer or both so you have only proof of right to use the software, will Gerber send out the software to help get you back up and running?
     
  6. lopezfamily5

    lopezfamily5 New Member

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    Jun 28, 2011
    Version

    I believe it was 4, we had just upgraded, this was about 1 year ago. Thanks.
     
  7. Tony Teveris

    Tony Teveris Active Member

    You need to call TechSupport or Customer Service, explain and have the USB key handly to read info off of it.

    FYI - all the security "magic" is on the USB key, the DVD is the same for all users.
     
  8. natedawg9640

    natedawg9640 Member

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    Aug 10, 2009
    Appleton, Wi
    correct, call gerber.
     
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