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Gerber Envision Problem

Discussion in 'Vinyl' started by klp2012, May 31, 2012.

  1. May 31, 2012 #1
    klp2012

    klp2012 New Member

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    May 31, 2012
    Hi All, I am new to sign making and still learning how to use all the equipment. I am having a problem with our EnVision. It is not cutting. It acts like it is but the blade is like a quarter of an inch above the material. I have no book for the machine either since our company bought it used. Any suggestions will help. I have tried switching material we are trying to cut vinyl and I am not sure which to select either. Thank You
     
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  2. May 31, 2012 #2
    Fred Weiss

    Fred Weiss Merchant Member

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    Sep 11, 2003
    Olympia, WA
    That sounds like the one serious repair I ever encountered with my Envision. If the blade holder is not moving up and down (Z axis) then you may need to replace your entire tool carriage. The part costs around $1,200 and is medium easy to install. If no one else can offer other help, I recommend that you contact Gerber service to help isolate the problem.
     
  3. May 31, 2012 #3
    jfiscus

    jfiscus Adobe Shinobi

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    Apr 2, 2009
    Cincinnati, OH
    Possibly the wrong blade holder was given when you picked up the machine?
    Post up a picture of the blade holder installed and sitting in the "home" position.
    When it is supposed to be cutting, does the blade plunge downward?
     
  4. May 31, 2012 #4
    Ditchmiester

    Ditchmiester Active Member

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    Mar 24, 2011
    Oswego, IL
    You could also have the encoder cable partially disconnected underneath the tool carriage. I had that on mine a couple of months ago. Its an easy fix if you have small fingers and small pliers, otherwise its going to be a B****.
     
  5. Jun 1, 2012 #5
    klp2012

    klp2012 New Member

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    May 31, 2012
    Ok Thank You I will post a pic of this next week. It is strange because it was working fine then someone messed with the material setting and now thats what is it doing. Thank You for your help
     
  6. Jun 1, 2012 #6
    Tony Teveris

    Tony Teveris Active Member

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    Nov 6, 2003
    Tolland, Connecticut
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