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Gerber Omega cs 2.61 and Allen 48" cutter settings missing.

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Tom S

New Member
Hey folks
I recently bought an Allen Datagraph 848 to compliment my older 836 and I got Gerber omega cs 2.5 that I updated to 2.61 from gerber with it so it is a bit of a learning phase as I was used to using the borrowed flexi system i had.
The software is pretty intuitive and I am getting around well but the only part that I cant seem to make work is the cut settings in gspplot.
Omega found and loaded up the 848 right away and has been cutting well but I cant change any cut settings, everything is grey'd out and unselectable.
Am I missing something or is it a driver compatibility issue or some software setting i missed?
On the same Allen driver version the flexi system allowed me to set force and speed, etc but not the Omega.
Any ideas to resolve this?
Thanks
Tom.
 
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Jburns

New Member
Hello,.

So if its greyed out - I don't think Omega can set those machine settings for you. - it may only be able to send the cut file. So machine settings would have to be set at the machine, not the software.
thats my guess.
 
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Tom S

New Member
Thats a shame, I rather liked using the software.
I would think if they support the machine in its device list they should be able to change the settings.. I suppose its possible, i've seen worse from software devs.
I may take a shot in the dark and shoot off an email to gerber and hope someone answers without a huge support bill because the software is so outdated.
Thanks for the reply.
 
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Jburns

New Member
sounds good - hopefully they can help with your older version. - i would simply ask - is plotter settings controls available with allen datagraph and Omega in general- if they say yes- then ask which versions
 
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Tattoosleeve

New Member
There is a place where you can switch this on/off in composer in order to get access to the plotter settings inside the software. Can't remember where it was but I did come across the same issue a few weeks back. Probably in the connection settings window for the device. Ie where you tell it if it's usb/port etc.
 
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Tom S

New Member
I've gone through every menu i could find and nothing seemed like it was related. if you recall closer to where it was please let me know.
Cheers!
 
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Tattoosleeve

New Member
Maybe you resolved this already but you could also try loading the plotter into gspplot as a generic gpgl or hpgl machine instead of the actual model?
 
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jimdtg

Newbie
If you already tried with Flexi and it allows you to set up some parameters so I think problem may come from Gerber's built-in driver for your Datagraph 848.
 
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Tom S

New Member
I'm inclined to agree, I intend to email Gerber and see what they say, i've just been a little busy with other projects at the moment.
Thanks.
Tom.
 
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Tom S

New Member
Well Gerber is officially useless.
I sent an email over a week ago and no reply at all, not even one to say they can't help me. If that is their idea of a support department then I think I need to trash the software and get something from a company who is willing to stand behind it.
 
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Bert Wondervan

New Member
Tom S said:
Well Gerber is officially useless.
I sent an email over a week ago and no reply at all, not even one to say they can't help me. If that is their idea of a support department then I think I need to trash the software and get something from a company who is willing to stand behind it.
Click to expand...

What is your Windows version?
 
J

jimdtg

Newbie
Tom S said:
Well Gerber is officially useless.
I sent an email over a week ago and no reply at all, not even one to say they can't help me. If that is their idea of a support department then I think I need to trash the software and get something from a company who is willing to stand behind it.
Click to expand...

Why do you not switch to Flexi to use?
 
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