Graphtec 7000 stops cutting in the middle of the job

[jay higgs]

Hello every one
I'm sending a cut job from flexi 8.0 to my graphtec 7000-160 and it cuts fine then half way through it stops. Does any one now why it does it on every job?

 

[Joop]

check to see if your media is lifting off the rear sensor. If it is, the plotter thinks there is no media to cut and it stops. That was happening to me and I put a piece of masking tape over it and it never happened again. Just remember if you want to find a Sheet Size when putting in new media to take the tape off.

good luck.

 

[jay higgs]

Wow i would have never guessed. I'll try that first thing in the morning. Thank you so much. Thanks Jay

 

[jay higgs]

Thanks Jes
I did the tape thing and it worked. Thank you so much. When your down here in
florida come on by for a beer.

 

[bjones]

if your plotter is a true graphtec and not a sign warehouse rebranded one there's a firmware fix for this issue.

 

[jay higgs]

hey B
Were do do you find the firm ware for the graphtec plotters

 

[PMG]

Here ya go try here..............http://www.graphtecamerica.com/support.html#a

 

[jay higgs]

Thanks for the link PMG. I did the tape thing like Joop told me and that worked but I'll look into the firm ware allso. Thank Jay

 

[jay higgs]

the tape is still working great,no problums. thanks jess

 

[ProWraps™]

ugh thats a tough one. ive had several plotters do that. we addressed it as a hardware issue.