Yes the laser is built in to the head, I think it telling you to replace the knife is a formality/safety feature. I can send and cut text/clipart/logos just fine, but it seems to be hanging up on the contour with the 4pt. registration marks. Since it cuts everything else just fine I believe I have the correct tool selected on the cutter itself. I'm not sure if I'm overlooking something on the Flexi end. Do either of you know what tabs I should double check to make sure everything is checked and in order? I am trying to process the job as a contour job only. Also, I have had no problems in the past using graphtec type 1 automatics marks. This particular job was actually printed at a different shop through flexi, but they only have the vertical,horizontal, 4pt. options. So this is why I am trying to use the 4pt.. Any other time I would just use type 1 and be on my merry way, but I am trying to help a fellow sign guy. It seems there is never a good time for an issue. Thank you guys for your quick responses.