SignsRus
New Member
Plotter has been dragging the knife non stop lately.
I updated to the newest firmware (1.80) from the graphtec website, and cleared the nvram. Didn't seem to help the issue. I contacted tech support and they emailed me the newest firmware (1.90). I cleared the nvram again, and I'm still having the same issue.
The plotter will start cutting fine, then the knife won't pick up when it's finishing a cut, and it will drag across the material for the remainder of the job.
Turning the plotter off, and back on usually fixes the problem. It was only happening every once in a while, but these past 3 days it's been multiple times in the day.
Anyone out there experiencing anything similar? If so please help me out
Thanks in advance
- mark
I updated to the newest firmware (1.80) from the graphtec website, and cleared the nvram. Didn't seem to help the issue. I contacted tech support and they emailed me the newest firmware (1.90). I cleared the nvram again, and I'm still having the same issue.
The plotter will start cutting fine, then the knife won't pick up when it's finishing a cut, and it will drag across the material for the remainder of the job.
Turning the plotter off, and back on usually fixes the problem. It was only happening every once in a while, but these past 3 days it's been multiple times in the day.
Anyone out there experiencing anything similar? If so please help me out
Thanks in advance
- mark