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GX24 - cannot open port

Discussion in 'Roland' started by SignProPlus-Chip, Oct 26, 2012.

  1. SignProPlus-Chip

    SignProPlus-Chip Active Member

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    Feb 19, 2012
    Bluffton, SC
    Using Flexi 8.1
    Roland GX24 cutter
    Windows 7 64bit
    Connected via USB directly from the computer. No network.

    I installed the drivers, connected the cutter, I can even run the connection test through the device and printers panel in windows...no problems

    However I cannot get a poll size out of it through Flexi, and nothing will send to the cutter.

    Worked fine at home on Win XP, just cannot get it to work here at the shop now.

    Any suggestions?
     
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  2. round man

    round man Active Member

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    Oct 16, 2005
    I hate to tell you but that version of flexisign is 32 bit and you are going to have continual problems as long as it is installed on a 64 bit system,..the addresses for the ports are written into the code in 32 bit addresses whereas the operating system (win 7)will use 64 bit addresses for the ports. you might have some luck if you run it in a 32 bit virtual emulator like the one windows offers for it's pro version of win7(virtual xp) and or a vmware virtual machine
     
  3. SignProPlus-Chip

    SignProPlus-Chip Active Member

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    Feb 19, 2012
    Bluffton, SC
    That can't be entirely correct. We have flexi running on windows 7 laptops with no issues. We also had it where I used to work on Win 7 desktops with no issues whatsoever. So there must be a solution to get it to work properly.
     
  4. OldPaint

    OldPaint Major Contributor

    answer me this.......WHY DO YOU NEED WIN7 64 BIT???? you just set yourself up for more problems with it. if you are running games, and such........THATS what 64 is best at.
    why do you need a computer that goes 10,000 miles per hour, and then you attach it to a boat anchor like a large format printer that take hours to print.
    learned long time ago from a computer programer:
    your computer only needs to be as fast as YOUR SLOWEST PERIPHERAL(the printer)
    SOMETIMES...the fastest, newest, greatest..........aint the best-est))))
     
  5. S'N'S

    S'N'S Active Member

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    Jun 5, 2008
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    He's using a GX24 cutter.
     
  6. FrankW

    FrankW Very Active Member

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    Oct 19, 2008
    Germany
    Flexi 8.1v1 will run on Windows 7, but will NOT output to several output devices because of compatibility issues. The oldest version which is entirely (99.9%) compatible with windows 7 will be 8.6v2.
     
  7. DizzyMarkus

    DizzyMarkus Active Member

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    Jan 23, 2012
    choose the right port -- thats why -- what port is it looking on? if your usb it should be:

    0000usb

    0001usb
    and so on (for all usbs lol)

    I currently run flexi on 8.1 64bit without issues through USB -- the ports gave me a bit of trouble as they are for you. One station is running the same using a 10 yr old Lynx S-60 cutter hehe

    Markus
     
  8. WildWestDesigns

    WildWestDesigns Major Contributor

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    Sep 27, 2010
    Mid TN
    Like S'N'S already mentioned, he has it hooked up to the GX-24 printer, which isn't the issue.

    The only issue that it could be is the "boat anchor" of a program. Although having said that, I do run 32 bit programs that work very well on a 64 bit system.

    Now there might be settings in there that might need to be tweaked.

    However, you do have to be careful, there were 64 bit versions of XP released (two if I recall correctly).

    There are programs that directly affect us that are 64 bit though. Especially the most recent versions of Ai, Ps, Draw etc. Those will not run nearly as efficiently on older 32 bit systems like they would on 64 bit systems. Of course, I do subscribe to the mentality of "better to have it and not need it, then to need it and not have it."


    OP: Dizzy had a good idea about checking the ports. I know that when I was networking my embroidery heads through usb to the computer, it was highly sensitive to which port it was looking at. It wouldn't automatically detect which one.
     
  9. SignProPlus-Chip

    SignProPlus-Chip Active Member

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    Feb 19, 2012
    Bluffton, SC
    GX24 is set to RolandUSB001
     
  10. DizzyMarkus

    DizzyMarkus Active Member

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    Jan 23, 2012
    Are there any others listed? I have several USB's listed and can choose anyone of them -- doesn't mean its the right port :0) Try the others one at a time. Setup a simple square to cut and try :0)

    Markus
     
  11. OldPaint

    OldPaint Major Contributor

    ROLAND GX-24 will run on either 32 or 64 bit. but i run mine DIRECT FROM COREL WITH THE DRIVER FROM ROLAND VERSION 1.08.0.i know another sign shop running a GX-24 with the same driver, corel 10 on a 64 bit windows 7 computer.
     
  12. SlightlyChilled

    SlightlyChilled Very Active Member

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    Dec 19, 2009
    Hell
    maybe it's a hacked 8.1 flexi
     
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