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Help anyone ????

Discussion in 'Miscellaneous Plotters' started by cuztumfx, Mar 3, 2011.

  1. cuztumfx

    cuztumfx Member

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    May 14, 2010
    Hi all
    I purchased a 24 inch cutter several months ago. I was so busy with other work etc... I am just geting a chance to come back to learning how to operate it.

    I have a problem :
    A few months back , I set the machine up, got as far as using the pen to do test on paper to start learning the machine.
    turned it off
    I havent had it on for about 3 or 4 months

    Today I turn it on , all I hear is a fan running and no menu screen
    The company is closed this eve.

    Can anyone tell me if I may be doing something wrong ?

    This dosent make sense. it has set in the same spot for 4 months and no one has even touched it

    help
    if you have some help and have a phone number I am willing to call to get some help
    thanks
    Larry / cuz
     
    Tags:
  2. SignosaurusRex

    SignosaurusRex Major Contributor

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    Mar 7, 2007
    Washington State
    Brand? New or used?
     
  3. cuztumfx

    cuztumfx Member

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    May 14, 2010
    HELP from anyone

    Hi all
    Im kind of new here
    A guy on here told me where to buy a Cutter in Florida

    Can I get some help ?

    A few months ago I got a 24 inch cutter brand new from a company in Florida

    I got it set up and got as far as using the pen do some test runs on paper

    I turned it off
    due to a lot of work I never had the time to get back to it until this week

    Now when I turn the machine on, all I get is a fan running and no menu screen

    the Company is closed so I thought maybe someone here could give me some tips . Maybe Im doing something wrong

    Help
    I can call and talk if you have a phone
    thanks everyone
    Im such a newbie at this machine

    Cuz
     
  4. cuztumfx

    cuztumfx Member

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    May 14, 2010
    Brand new
    it worked fine a few months ago
    all i did is turned it off
    Then today turned it on
    Fan runs but no menu
     
  5. SignosaurusRex

    SignosaurusRex Major Contributor

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    Washington State
    Lets try this again..........WHAT BRAND?
     
  6. cuztumfx

    cuztumfx Member

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    May 14, 2010
    I purchased a foison 24 inch cutter from accugraphics in Apopka Florida
    Recommended by a person on this Forum
    Company seems like a good company
    I guss I will try tomorrow to reach them
    Its just that this dosent make any sense
    Run it about 10 or 15 minutes a few months ago
    turned it off
    Never moved it an inch
    turn it on
    I got a fan blowing and no Menu
    ACould be a Fluke
    I just hope I dont have to ship it back for repairs before I even cut a piece of vinyl with it
     
  7. cuztumfx

    cuztumfx Member

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    May 14, 2010
    ANY ideas ?
     
  8. AUTO-FX

    AUTO-FX Very Active Member

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    Feb 14, 2010
    Are you running it on an extension cord? Try plugging it directly in to outlet. Just a thought.
     
  9. cuztumfx

    cuztumfx Member

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    May 14, 2010
    I have a power supply bar
    have to use it to get power to it

    It has power because the fan is running when I turn it on

    Could it be something to do with program ?

    wouldnt the menu screen come on even if it wasnt hooked up to my computer ?
    although it is still plugged in to the computer
     
  10. SignosaurusRex

    SignosaurusRex Major Contributor

    8,572
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    Mar 7, 2007
    Washington State
    Internal fuse or readout ribbon cable connection may be likely culprit.
     
  11. Craig Sjoquist

    Craig Sjoquist Major Contributor

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    Orlando
    I can assure you ..Accugraphics is a very good company and will help you anyway possible... They always gone above and beyond for myself and many others... also a top notch service tech.

    Try turn off machine and start over, I know mine I have turn off each time I change vinyl position.
     
  12. cuztumfx

    cuztumfx Member

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    May 14, 2010
    I didnt get a Foison Manual with this I got their Klik N kut manual
    Not sure why but anyway
    I plugged it in direct to wall , No change

    Im not sure where the fuse is located and the top lid does lift up and I see a cable flat and wide computer cable looks like it goes into the menu dept.

    Guess Ill have to call the Company in the morn

    Oh well
    Thats Life
    Dag gone it again LOL

    Murpys Law got me again
     
  13. cuztumfx

    cuztumfx Member

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    May 14, 2010
    People told me I should have purchased a graphtec or Roland
    Didnt have the cash so I went with this Piece of _______

    Probably one more mistake
    We shall see
     
  14. jiarby

    jiarby Major Contributor

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    Feb 11, 2007
    My dad used to say this:
    "If you spend your money buying good tools then you only cuss once when you write the check. If you buy cheap tools then you cuss every time you use it after that."

    I have no idea if what you bought is a cheap cutter or not... but your post #13 made me think of that.
     
  15. cuztumfx

    cuztumfx Member

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    May 14, 2010
    No doubt Your correct
    I like the best tools
    They told me at accugraphics that this was a good machine
    Sold me on saying it has a MICRO STEPPER MOTOR which is suppose to be better than the cheaper ones with just stepper motor

    IT is Probably a fluke and I am quite sure they will help me out
    Im not upset with the Company I think they are a good company

    Its just aggravatind since im so far away and may have to pay to have a brand new machine shipped back that I havent even used for a half hour

    I shuldnt have purchased it until I had a lot more dedicated time to get it going

    I now have the time and thats when it Pukes on me

    Later
    Live and learn some more I guess
     
  16. cuztumfx

    cuztumfx Member

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    May 14, 2010
    Follow Up
    Thanks for all the suggestions every one

    I spoke to Accugraphics today
    I have to send it back to them to find out what is going on

    Guess I wont be learning to cut any vinyl for about two weeks or so.

    Maybe I can get this book read " Layout " etc.. by Mike Stevens

    Found one at the Library

    Have a great two weeks , At least it should be about Spring By then LOL

    Later
    Cuz
     
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