Help deleting the box

[Barber]

I designed in Photoshop and turned background transparent. I then imported psd into Flexi. When it opened logo was surrounded by the box. I made the box transparent in Flexi but could not counter cut the logo. Is there anyway to remove the box in Flexi so that I can counter cut the logo instead of counter cutting the box. Thanks in advance.

 

[bob]

Flexi probably interpreted the imported image as being masked into a rectangle. If so, unmask the rectangle and then delete the black rectangle that will be on top of your image.

If the image is a bit map you'll probably have to make the background transparent in Flexi. Flexi doesn't deal with other people's transparencies very well.

 

[Barber]

I tried to unmask got the black box and deleted But I still had the problem.I am using 30" material and trying to print only logo but with box I have to make logo smaller to accommodated for box.

 

[signpro]

unmask, un-group, try deleting the box seperatly.

when i import into Illy it does the same thing... i have to RELEASE CLIPPING MASK, then UNGROUP. i forgot what the commands in flexi are for the similar operation. but i'm sure it's the same deal.

 

[Kwiksigns]

try adding a contour cut to the image. That should work. Always works for me.

 

[Doug Pulver]

try right click over image, click select within and select the box and delete.

 

[Steve Rife]

Barber...
Once you removed the mask, your image is still a bitmap coming from PhotoShop. Can you "Make Transparent" once the black box was deleted?