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Help! Flexi crashes when i go to color preferences

Discussion in 'Flexi' started by AUTO-FX, Sep 9, 2013.

  1. AUTO-FX

    AUTO-FX Very Active Member

    2,185
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    0
    Feb 14, 2010
    Whenever i try to access anything color related, flexi crashes: 'color preferences', or in production manager 'color settings'
    yesterday i was profiling for 3m media on my hp l25500 and it was all fine.
    Very frustrating. I hate flexi.
    Thanks in advance for any help

    ps i found a thread where fred mentioned recently installed photoshop cs 5.5 and redirection flexi plug in folder. Following his fix did not solve problem.

    Running:
    Windows 7
    flexi 10.5 with update , not cloud
     
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  2. AUTO-FX

    AUTO-FX Very Active Member

    2,185
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    Feb 14, 2010
    PS

    I reset preferences
    i even did a windows restore.
    No help.
     
  3. AUTO-FX

    AUTO-FX Very Active Member

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    Feb 14, 2010
    allright, i give up.
    I've reinstalled Flexi, the last update before Cloud, restarted the computer several times, cleared preferences....everything i could think of.
    just waiting for SAI support to get involved. I'll update this thread with their solution.
     
  4. AUTO-FX

    AUTO-FX Very Active Member

    2,185
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    Feb 14, 2010
    SAI support suggested that it was a corrupted file in SAI Production Suite.
    He had me do a clean install. Apperently, I had neglected to do it clean, and had done an overwrite. When Re-installing flexi, you are asked if you would like to 'overwrite' . Check 'no' and it will automatically do it clean.
    I guess it erases files and replaces them as it goes.
    Problem fixed.
    Duh.:banghead:
     
  5. AUTO-FX

    AUTO-FX Very Active Member

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    Feb 14, 2010
    Well, as it turns out, problem not fixed. another hour and a half with tech support.
    Thanks to SAI tech support for staying on top of this, BTW. And they were prompt with return calls.

    After a couple more re installs, it may be fixed, i need to run it for awhile and see. it could possibly be corrupt files, or Windows antivirus. He wasnt sure.
    Will post updates.
     
  6. CalamityJay

    CalamityJay Member

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    Jul 13, 2012
    production manager crashing when opening job properties

    I am having issues with production manager crashing when opening job properties.

    It looks like the window doesn't open correctly to the correct size and it crashes the program.

    Ai does the same thing if the window is too small when opening a file.
     
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