having trouble with my mutoh 1604 printing panels longer than the file is saying they will be. my 500mm distance check is reading 500mm before AND after i print. my pf disc is clean, i did the distance adjust check with onyx to see if they were being sent with the correct scale. everything looks fine and we still can't figure it out. on a 10 foot panel, im growing about a half inch. any suggestions?
.5" in 120" is one part in 240. Reasonable accuracy when friction feeding this sort of media off of rolls of varying widths, weights, and surface characteristics.
A 500mm test is ~20". An proportional error of 1 in 240 at 20" would be about .083 of an inch. 8 thousandths of an inch is a fat 1/16". Even at that, it should be detectable.
I don't know what how Onyx works, but with Flexi you can enter any two figures in the distance compensation dialog. Measure the exact variation in the larger panel you're actually printing and then enter the expected length of that panel and the actual length produced. A test panel doesn't have to be an actual test panel, your can use anything you with which know the actual length. The longer, the more accurate.
If you must enter some constant, like 500mm, merely scale the compensation required with a simple bit of algebra...
X/standard_test_length=actual_length/expected_length
Solving for X...
X=actual_length*standard_test_length/expected_length
Just make sure that all of the measurements are in the same units.
Note that setting the distance compensation for one media may or may not carry over to other medias. My printer feeds vinyl somewhat differently than banner media. If the difference is really wild, have a setup for each different media type.