having a bit of trouble following the chain of events. "in number order" is the best way to isolate on a thread. i'm not there watching and recording each event. one single thing out of place will point out the issue immediately.
if you will, bulleted, list what does work and does not work.
Sorry I have been using my smartphone... makes things a little harder to explain.
* I was using my printer yesterday without issue
* On my last print the magenta stopped work printing
* I did a test print- all nozzles were working perfect, except magenta- not a drop of ink
*I tried to suck ink up to the pump with my syringe from the drain- not a drop
* I did a nozzle clean to see if it would hold cleaning solution- it did- so no leak from capping station down
* After nozzle clean the pump pumps out the cleaning solution from capping station so I think pump is working
* It has 2 magenta carts. but have plenty of ink
* also having two carts. I would not think it would be between the cartridge and the head because you would think one of them would still be working
Thanks for your help