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Help Request - VG-540 - Versaworks 6.8 crashing during install?!?

Discussion in 'Roland' started by artinojs, Oct 25, 2020.

  1. artinojs

    artinojs New Member

    4
    0
    1
    Sep 12, 2020
    California
    Hello,

    Recently purchased a VG-540 and I am unable to successfully install the VersaWorks 6.8 program.

    Attached are the photos of the issues I am running into. They are in chronological order.

    The last error (final photo), is an error that is prompted after the unit crashes and reboots up. This did not happen before installing the versaworks software.

    Any suggestions and/or solutions would be greatly appreciated.

    Thanks!
     

    Attached Files:

    Tags:
  2. netsol

    netsol Active Member

    821
    114
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    Apr 26, 2016
    englishtown, nj
    to restore function of the pc
    boot off a windows 10 disk or repair disk & choose repair your computer
    troubleshoot
    system restore
    choose a restore point before your install

    if that doesn't work, hold down <ctl> on reboot, choose safe mode
    from a run command. sfc /scannow to restore files that changed
    you may have yo do some updating after this

    if you find you still crash from time to time, download "who crashed" home edition
    it is really good for intermittent crashes & home version is free

    i dont have an opinion yet on what caused your problem because my ipad will only display your last jpg.
     
  3. balstestrat

    balstestrat Member

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    Aug 25, 2020
    Europe
    I've seen this once (not the skype error tho) and the guy had a additional antivirus program that did not allow the installation even when the folders were excluded.
    Removing antivirus (windows defender is okay) and removing all of Versaworks, then re-installing and everything went fine.
    But I think this Skype thing is a separate issue that maybe you just happened to get because of the bluescreen. Possible it was updating on the background at the same time.
     
  4. SignMeUpGraphics

    SignMeUpGraphics Moderator

    1,353
    286
    83
    Apr 11, 2012
    Australia
    Agreed that the Skype issue is not related, but likely coincidental on this one.
     
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