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Help with VP-540

Discussion in 'Roland' started by ProColorGraphics, Dec 6, 2009.

  1. ProColorGraphics

    ProColorGraphics Very Active Member

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    Apr 1, 2009
    Minnesota
    I am having issues where the printer will mess up when cutting. It will start cutting fine, then do a big X over the entire area, then continue cutting like it's supposed to. It's not the file, as I will send the same file again and it will work fine. It happens randomly when just cutting, printing/cutting, or with the align cut. :banghead:

    I also have issues where in the middle of a job, Versaworks will say the printer is not connected and will stop printing. Again, for no apparent reason. I shut the printer totally off and wait a little bit then turn it on again and it will work again. I am totally lost on this. :banghead:

    Your help is greatly appreciated.
     
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  2. Mainframe

    Mainframe Very Active Member

    I would start by changing the router & ethernet cable, after that I would go to wally world & grab a new pc, load Versaworks on it & try to use it as a print server to eliminate the pc you are using. Just return it if your problem still exists After that I don't know
     
  3. ProColorGraphics

    ProColorGraphics Very Active Member

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    Apr 1, 2009
    Minnesota
    I have tried a new cable since the cutting issue started. It's connected directly to the computer through a new dlink ethernet card.
     
  4. ProColorGraphics

    ProColorGraphics Very Active Member

    1,434
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    Apr 1, 2009
    Minnesota
    I got it figured out. Something was messed up with VersaWorks on my computer. I installed VersaWorks on a different computer and everything is working fine. Even the firmware updater from Roland. I have never been able to get that to work.
     
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