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How do you unlock the mutoh valuejet 1304 so it can work without chips

Discussion in 'Mutoh' started by Tendai, Mar 17, 2019.

  1. Tendai

    Tendai New Member

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    Mar 16, 2019
    United Kingdom
    How do you unlock the mutoh valuejet 1304 so it can work without ink chips?
     
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  2. Tendai

    Tendai New Member

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    Mar 16, 2019
    United Kingdom
    We have a mutoh valuejet 1304 which uses the bulk ink system without chips We have used it like that for 2 years. Yesterday it just came up saying (original inks not installed) please help if anyone knows how to bypass this.
     
  3. FrankW

    FrankW Very Active Member

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    Oct 19, 2008
    Switzerland
    Have you upgraded the firmware of the printer? If yes, try to downgrade.

    Inbetween, Mutoh have integrated to store and compare serial numbers of cartridges. When serial numbers of ink cartridges repeats (what could happen if using ink cartridges with copied Chips), this message appears.

    Looks like that your bulk ink system do something to trick the chips out, what dont work anymore.
     
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  4. Tendai

    Tendai New Member

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    Mar 16, 2019
    United Kingdom
    No we have not done anything to the printer. We finished printing on Thursday and Friday Morning it just came up with that cymk not original
     
  5. Umca

    Umca Member

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    Sep 4, 2015
    UA
    Maybe your printer was reset to default parameters. Sometime it happens. If smartcards on your printer was disabled by service code, try to upload same code again.
     
    • Like Like x 1
  6. FrankW

    FrankW Very Active Member

    1,106
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    Oct 19, 2008
    Switzerland
    The problem will not appear immediately. You upgrade the firmware, but nothing happens until it seems for the printer that you insert a cartridge with the same serial number.
     
    • Like Like x 1
  7. Tendai

    Tendai New Member

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    Mar 16, 2019
    United Kingdom
    Thank you for this info. Now it makes sense coz we changed computer last week and maybe our network guy updated the firmware.
     
  8. Umca

    Umca Member

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    Sep 4, 2015
    UA
    The printer worked without smartcards. So, card serial serial number did not read by printer.
    Firmware update is not erase smart cards disable code from the printer.
     
  9. Tendai

    Tendai New Member

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    Mar 16, 2019
    United Kingdom
    Yes machine worked with no chips Which code should I disable?
     
  10. Tendai

    Tendai New Member

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    Mar 16, 2019
    United Kingdom
    00447443 003005 Alex unchiped our machine remote. He just logged on to team viewer and sent files to the printer. Now all working and using 3rd part inks He only charged us £200.
     
  11. Umca

    Umca Member

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    Sep 4, 2015
    UA
    It should be FOC for existing customer.
     
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