how in the world - 1204 problem

my 1204 started printing "bad" on a small job. after a few head cleanings and such i checked the ink reservoir and saw a substance that looked like silicone ontop of the reservoir. i put my hand into the slot where the reservoir drawer slide into to see where it was coming from - and there was a lot of it there. i looked in and the substance is melting plastic from the machines cover (which i then removed) and confirmed. the capping station looks good. the reservoir is pretty full but i didn't get an empty it meassage. any thoughts or comments?

thanks

 

also

there were no visible leaks or damage to any of the ink tubes, etc.

 

tku signlady

i don't know if it's under warranty - had about 8 months - will find out tomorrow

did your temporary fix for tray - thank you

 

all mutoh inks

all oem

 

okay - the problem now is cyan does not come out at all!

any thoughts?

i've done numerous cleanings - changed ink cartridge - the cyan i took out was hardly used - i just put it in thursday or friday.

does not seem to be any ink in the tube from cyan to the head - but i'm not sure.