gabagoo
New Member
I guess what I really mean here is mistakes that are not obvious unless scrutinized. With many files received from customers or even resellers there can be errors in copy or spelling. If you see it and can fix it thats great, but what about issues where you have received the file and set up for print and then afterwards the error is found.
It is a sensative situation with some customers. Do you cut them a break?
have the "to bad" attitude and charge them full whack again?
I will suppose it is a little of each depending on just how important the customer is.
A good example would be a file wherby the customer has dropped in a picture that looks close cropped and nothing is visible on the screen around the pic. When you print however the white background they have is really a very light grey and now is obvious after the job is done.
It is a sensative situation with some customers. Do you cut them a break?
have the "to bad" attitude and charge them full whack again?
I will suppose it is a little of each depending on just how important the customer is.
A good example would be a file wherby the customer has dropped in a picture that looks close cropped and nothing is visible on the screen around the pic. When you print however the white background they have is really a very light grey and now is obvious after the job is done.