Need Help How to get rid of Mutoh ValueJet 1624 "Perform CR Maintenance" message?

[lbpalm]

The title says it all.
I have performed the CR Maintenance routine where the carriage scrolls across the platen says "wait a moment" while it waits for the user to clean/lube the carriage rail, then user hits "OK" and the maintenance routine is complete.

However the message stills remains.
Anyone know what to do here?
TIA!

 

[JetPress]

How long have you had the printer? Is this a recent thing? I found an older thread where someone was having the same issues. Some suggested replacing the capping station and checking if you had the firmware up to date.

https://signs101.com/threads/perform-cr-maintenance.146753/

 

[lbpalm]

New capping station & latest firmware.
- Was wondering if I need to go into setup (& where) to reset a maintenance item?
TIA!

 

[lbpalm]

cr maintenance message is now gone.
As it turns out, we did already update the firmware which did not get rid of the message.

However, performed the maintenance routine once again, but this time after the new firmware installation & the message is gone!