HP 300 Latex Printer Scan Axis Error

[goodrum64]

We have been receiving the 86.01 error code on our HP 300 Latex printer. The tech came out and ran the diagnostics and when it performs the scan axis test it does great. But when he turns the machine on
we get the error when the carriage gets to the end of the left side. He has tried everything he can think of to fix the problem but has been unsuccessful. Scan axis motor is barely a year old. He has done
all of the suggested tips from HP. Just wanting to see if anyone else has had this issue and can enlighten me maybe.

 

[balstestrat]

Encoder and especially the reader.

 

[ToTo]

I would go for SAX motor, since i had several DOA. It could also be carriage pcb or trailing data cable.

 

[ddarlak]

Get a new tech

I had one of wreck havoc on my 315, he cost HP A LOT of money until a real tech came in on day 4 and fixed it in like 20 minutes.