HP 360 skew after firmware update.

Recently updated the firmware on our 360 to version NEXUS_01_16_00.7 and ever since then we've been having trouble with skew when loading material. 80+% of the time when we change material it says it has XX mils of skew (not usually the same) and even after we try to readjust (pull up the blue lever, pull on media trying to straighten it out) it says it's still too much. We've just been hitting continue and everything prints fine, but it's annoying when I load the machine, walk away, and try to print only to find out it's stopped because of non-existent skew.

It could just be a coincidence that this started happening around the same time as the firmware update, I was just wondering if anyone else has had any issues since updating.

Thanks.

 

It varies, usually the low 40's and sometimes up to 70 (highest I've seen). I've never changed the threshold amount, just left it at default. Maybe it was higher before, 45 or 50, and got reset.

I'll check that out, thanks.

 

Well that's odd. I updated directly on the 360 so I never even saw the firmware notes.