HP 365 Latex - Pip Floater

[kenWhite61]

Hey guys, I have replaced my pip floater and restarted printer and I still get the pop up notice saying the yellow ink sensor not working properly...any one got any advice?.. Thank you kindly

 

[cornholio]

Have you removed the clear plastic protector, that is over contacts?

 

[balstestrat]

That plastic wouldn't give the error.

Did you calibrate the sensor? There was no leakage in the machine? Even a tiny drop of dried ink in the wire connector can make it short and fail.

Lastly maybe the PCA has problem but unlikely.

 

[kenWhite61]

Have you removed the clear plastic protector, that is over contacts?

yes sir...

 

[kenWhite61]

That plastic wouldn't give the error.

Did you calibrate the sensor? There was no leakage in the machine? Even a tiny drop of dried ink in the wire connector can make it short and fail.

Lastly maybe the PCA has problem but unlikely.

first, thanks... i went through the process of calibrating .. put in the 10 numbers ( if they were the correct 10 numbers ) ...and there wasn't any leakage....everything went very well or it surely seemed to be easy, but when printer came on it got the error saying yellow Ink sensor not working properly...

 

[kenWhite61]

the pip came with a syringe and I don't know what that's for, is that a step i need to include in the process...is there a good source for videos, the ones i find are not very thorough?

 

[kenWhite61]

this might be important also, I have a new yellow cartridge but the ink level is showing ZERO...

 

[balstestrat]

Check the cable connections again, check that you didn't mess up anything. There's not much to it.
Syringe is for purging the line of air.

 

[kenWhite61]

it was easy, so i can only think the calibration might be where it went wrong... but that seemed go well also, i didnt see any sign of a mistake..i did wonder about the 10 numbers which were printed on a sticker label on the PIp it self..

 

[kenWhite61]

is it possible to check for mistakes in the calibration

 

[balstestrat]

It will literally tell you after you input numbers the values that should match the ones on the PIP.
But that will not make this happen. I've never had it with a new one properly installed. Like I said, maybe the problem is with the ISS PCA, who knows.

 

[kenWhite61]

well thanks again, and can you tell what the ISS and PCA is, Please sir?

 

[kenWhite61]

OR possibly I overlooked something in the calibration process... can redo the calibration ?

 

[cornholio]

You can redo the calibration as often as you want. Besides the 10 digit number, there are also the offset and gain values printed on the label. If these are correct, the "calibration" worked.
ISS PCA stands for Ink System Subsystem Printed Circuit Assembly (or something like this...) and consists of the two circuit boards, where the PIPs are connected.

 

[kenWhite61]

You can redo the calibration as often as you want. Besides the 10 digit number, there are also the offset and gain values printed on the label. If these are correct, the "calibration" worked.
ISS PCA stands for Ink System Subsystem Printed Circuit Assembly (or something like this...) and consists of the two circuit boards, where the PIPs are connected.

thanks, i did the calibration and everything checks out...i put i a call to HP yestrday and waiting for their input.. Thanks again.. i hope i can return the favor..