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Need Help HP 365 Random Yellow / Magenta Head Misfire

Discussion in 'Digital Printing' started by Adrian Shane, Jul 17, 2020.

  1. Adrian Shane

    Adrian Shane New Member

    Dec 12, 2017
    Memphis, TN
    For the love of all things holy. Has anyone ever seen this before? I have done all that I can Possibly Do! I even bought a new printer but still want to use this old one.

    Things I have done:
    - Replaced Printheads
    - Replaced carriage board
    - Replaced Carriage assembly
    - Got a divorce
    - Used a Different Rip
    - Tried different media
    - Tried different profiles
    - Changed Encoder Strip
    - Changed Encoder Reader
    - Changed PCC Board
    - Changed Line reader / sensor
    -Disconnected and replaced Color Reader
    - Cried
    - Updated Firmware
    - Reseated the trailing cable
    - Kicked it
    -Reset all life counters
    -reset back to factory settings
    - Replaced data cables to Head Housing

    Any Help Would be great.

    Attached Files:

  2. dypinc

    dypinc Very Active Member

    Mar 9, 2011
    What is print room temperature and humidity.
  3. greysquirrel

    greysquirrel Active Member

    Aug 13, 2015
    West Berlin, NJ
    I would have started by paying HP $1500 flat fee to fix the problem. It covers any part or parts required time and travel...But this is your trailing cable, in my opinion....replacing the ink line assy would resolve this. Looks like a communication error or break in communication....I hope this printer was under warranty...you could have bought one waited 30 days and had all of tis fixed/replaced after the fact...

    the only other thing it could be is unstable power...which I would have checked first...if your power spikes above 230v you will have irregular issues with your printheads...but that would not have required any parts...
    • Like Like x 1
    • Agree Agree x 1
  4. karst41

    karst41 Member

    Nov 3, 2010
    Stone Mountain, GA
    $1500 flat fee to bring a 365 back to production?

    HeII to the yeah. That is a Very Strong value for the dollar.
    • Agree Agree x 1
  5. greysquirrel

    greysquirrel Active Member

    Aug 13, 2015
    West Berlin, NJ
    HP has offered it for years on the latex printer.

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