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HP 5500UV ink count way off

vladio

New Member
I'm showing an empty magenta ink cart so I ordered a new one. I went to replace it and the one that's showing empty is half full. These are Lexjet carts. Is this common with these or an anomaly? Ive always had a little left over but never a half cart.

Thank you
 

Billct2

Active Member
It can happen, more often with refills, but also with OEM. Lexjet should credit if you return it.
 

vladio

New Member
It can happen, more often with refills, but also with OEM. Lexjet should credit if you return it.

They said they will...they're a good company to work with.

I have an oem black here that has about a third left. Funny how it's never less than what it shows. Lol.

I do a lot of 300 dpi printing with this machine. I have a few customers that buy quite a few large posters regularly from me. 600 or more dpi is overkill, they're not viewed closer than 10-15 feet. 300 uses less ink, wonder if the printer doesn't take that into consideration. I'd think that would be coded in to the firmware.
 
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