I've had my 8000s since July and am very happy with this machine! Great color gamut, easy to maintain and HP quality. I've profiled fabrics, cast vinyl, banner stock, calendered vinyl, mural material, even .020 white styrene and all look fantastic. Speed is slightly better than our JV3 and unlike the Mimaki SS2 ink, the HP black is BLACK, not dark brown and requires no additional cmy to look black. This is most notable printing backlits and has been a sore spot with the Mimaki. I'm not bashing the JV3, I've ran allot of material through it and will continue to do so. But, if I needed another machine in the 16 to 20K range, I'de buy another 8000. I use Ergosoft PosterPrint V12 for a RIP and love the combination with the HP. My one compaint, if the shop is 65 degrees or lower, the print heads take forever to reach print temp.
Beat your rep up on price, the new JV33 is faster.
My machine showed up with a dead black head, one call and a new head replaced by a tech in 48 hrs. The easiest head to replace I've ever seen in a solvent printer. Disconnect the inkline, disconnect the single data coupler, flip the front lever and lift out the head. The 8000 differs from the 9000 in that the 8000 head has a positive alignment collar built onto the bottom of the head. Reverse the above procedures, run the alignment test and start printing. 1/2 hour tops.
I used to swap Spectra heads on Mutoh Toucans, now that's a chore.