ddarlak
Go Bills!
I left the shop during a 42' banner print and when I returned the last 15 feet of the banner had tracked off a bit and started rolling up all crinkled on the take up reel. I rolled it out on the floor and used the arrows to start rolling it up on the reel. half way through I heard a snap and the take up unit stopped working. I assumed I blew some sort of fuse. I talked to an HP tech asking if there was a fuse in there and he informed me there wasn't and that I had blown the motor, which he said was $417. not ready to give up on the motor, I took the unit apart and found that the motor when current was put to it still turns. I put it back together and once in a while the arrows will move the motor, but slow and jerky and has no power, ie, it wont turn the reel with material on it. the lights blink randomly. the lights turn off when the forward or reverse buttons are set and nothing works. the main display is randomly having issues connecting to the take up unit sending messages once in a while that it cannot connect to take up unit.
is it the motor or is it some sort of connection problem?
is it the motor or is it some sort of connection problem?