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Need Help HP Latex 310 - What is this part??? (and where do I buy one?)

Discussion in 'Hewlett Packard' started by MarkH42, Dec 5, 2018.

  1. MarkH42

    MarkH42 Member

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    Aug 11, 2010
    Birmingham, AL
    We have an HP310 latex printer and it has light blue spindles that insert into the cardboard media roll. Ours have broken and need to be replaced. Our designer spent a couple of hours on the phone with HP this morning and was told by one person that we have to buy the entire roll assembly (>$500) then was given a part number by someone else that turned out to only be for the 330. He is pulling his hair out trying to get an answer from HP and I told him I would put this out to the good people of Signs101 for some input. Has anyone else figured out a way to source this piece? I appreciate the help! HP310 3in Spindle Adapter.JPG
     
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  2. sinclairgraphics1

    sinclairgraphics1 Sinclair Graphics & Installations

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  3. MarkH42

    MarkH42 Member

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    Aug 11, 2010
    Birmingham, AL
    Great! I will call them today. I appreciate the help!
     
  4. Carlos Valencia

    Carlos Valencia Member

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    Oct 14, 2018
    Dallas Tx
    Hi we have many of those in stock. We have some that are made by Hp and that look almost identical. They are just not as long. They work exactly the same and are only $29.99 a set. thanks, Plottermaster
     
  5. stxrmxn

    stxrmxn Member

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    Also if you dont use your take up reel steal one from there :)
     
  6. Sign Man Spokane

    Sign Man Spokane New Member

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    Oct 17, 2017
    Spokane Washington
    Looks like the Plotter-Master eBay store isn't around anymore. Anyone know of anywhere else to get these? We've patched ours back together several times but it's probably on its last leg.
     
  7. Carlos Valencia

    Carlos Valencia Member

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    Oct 14, 2018
    Dallas Tx
    hi what part are you looking for?
     
  8. Sign Man Spokane

    Sign Man Spokane New Member

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    Oct 17, 2017
    Spokane Washington
    …the part being discussed in this thread. I don't know what it's called which is part of the problem.
     
  9. Dan360

    Dan360 Member

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    Dec 23, 2014
    Ontario, Canada
    I believe they're called spindle hubs. Though I've never seen them sold separately from the entire spindle.
     
    • Informative Informative x 1
  10. TheSnowman

    TheSnowman Major Contributor

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    Indiana
    I snapped mine like two years ago and fought with it forever till I realized I could just steal one off the takeup reel. I was thinking I'd called HP and they told me hundreds of dollars too...I figured I'd just fight it instead of paying that crazy money.
     
    • Informative Informative x 1
  11. Carlos Valencia

    Carlos Valencia Member

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    Oct 14, 2018
    Dallas Tx
    I think what you are looking for is the 3" spindle adaptors. We sell many of those, they are $29.99 a set of two. thx Wideimagesolutionscom
     
  12. jimmmi

    jimmmi Member

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    Sep 13, 2013
    Athens Greece
    Do also sell the blue plastic roll holders from l360?
     

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