We have a 360, we are a print shop so we don't use it as much as a sign shop. still we needed to call service 2 times since 2015. The service if still available it is a screaming deal in my mind, about $2500 and they will throw as many parts and time it takes to fix it. In the Nw they sent bell and Howell. I think they still sell the 365 new. Don't forget you need to get the rip. That is about 5k if you want to cut and print with onyx. maybe less with other vendors. Like others have said you should find out what the mileage is on the machine. Call Hp (not on a Friday night) and with the sn, find out if they will service it BEFORE you buy it. Otherwise buy something new.