Hp latex 560 error 32:03 plz help

Did you get this new from an HP dealer? If so, call them up or call HP Latex support up - 800-204-6344. If you bought it used, get with the seller. They should have some idea of what's going on.

 

Who sold you the latex? I live in Nashville but if you've just gotten the machine, as several people have mentioned on this post as well as another one you asked for help on, the dealer has a responsibility to train you and service the machine. Unfortunately, HP probably won't take any action against the dealer for substandard training or lack of response with service issues.

 

I would assume this was second hand and the seller is useless.
Is the take up reel unplugged? TUR = take up reel

 

You're going to need to get an account with a HP dealer in Nashville that carries the inks/printheads/maintenance cartridges and can eventually service it if needed. You should also register the machine with them probably. Grimco and Athens Paper are both HP dealers, but Athens has a local guy (Adam K.) in Nashville that knows a ton about the machine and can help train and do some maintenance issues as well. I personally wouldn't utilize Grimco, but that is your call. If you want to give Athens a call, ask for Nikki Rhodes (615-874-5339) in customer service and tell her that Jim Moore recommended that you give her a call and she can get you setup. I know you realize you got a heck of a deal for $5500, but you need to be ready to spend money to get it back up and printing correctly, and to keep it maintained.

If I weren't traveling so much with work every week, I'd be happy to give you a quick overview of the machine, but there isn't much I could do for you regardless until you get it up and running correctly. Expect to pay for the service work and for the training. Once you get it going, you'll get a lot of mileage out of the machine - just do it the right way.

 

I am personally a really big fan of the Summa cutters. HP’s print and cut bundle is with a HP branded Summa cutter. They tend to be more expensive though. But they are workhorses. Graphtec is also a very popular cutter. I had problems in the past with a graphtec that was being driven using Onyx. But Graphtec makes a very good cutter. Athens Paper sells both brands. Best of luck to you and PM me your address in Nashville and I’ll stop in sometime to meet you.