1. Nov 9, 2020 #1
   

   Aireana Member

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   Jan 31, 2018

   Wisconsin

   I have an HP Latex 560 and was in the middle of printing banners when the printer threw the error 48.03 (Wiper-roller error) and stopped printing.
   
   According to the troubleshooting guide, it states that if the problem persists to reduce the back tension of the substrate, from the front panel.
   
   Does anyone know how to do this exactly?
   
   Very frustrated, as I have 1 banner left to print to finish the job.

    

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2. Nov 9, 2020 #2
   

   balstestrat Active Member

   

   637

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   Aug 25, 2020

   Between the bits

   You are using the wiper roller I assume?
   To reduce the tension, read user manual. If that is not possible do the following.
   Go to Substrate library, select your profile, modify, pen, left bottom advanced settings, tension. Next next finish etc.

    

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