ktwigger
New Member
I swear if I could go back two years I would scream at my boss not to buy the HP Latex 560.
*sigh* Okay. So, we've had this printer for over 2 years now and we are just running into a new issue and I need you guys' expertise before I go postal.
We have not had any issues to date with the printer regarding sizing, and now all of a sudden we are having an issue where the actual print is coming out ever slightly smaller than the size shown in the RIP Queue. This wouldn't be an issue normally except that we have to die cut some things on our plotter and I need for the file sizes to match. So far the two items I've measured and had to adjust in the cut files have been over 1/4" smaller than the print file. Everything in the print file and queue show the size correctly, so either the RIP is shrinking the files somehow and not showing anywhere that it is, or something is happening after the material is taken off the printer.
My coworker believes it could be our laminator. The laminator was bought around the same time so is it possible that 2+ years have made the rollers that uneven? And that it could be shrinking the material so severely? I'm going to try an experiment and see if what comes off the printer is the right size, but I wanted to go ahead and post here to see if anyone has experienced the same and has a suggestion on how to fix it. TIA!
*sigh* Okay. So, we've had this printer for over 2 years now and we are just running into a new issue and I need you guys' expertise before I go postal.
We have not had any issues to date with the printer regarding sizing, and now all of a sudden we are having an issue where the actual print is coming out ever slightly smaller than the size shown in the RIP Queue. This wouldn't be an issue normally except that we have to die cut some things on our plotter and I need for the file sizes to match. So far the two items I've measured and had to adjust in the cut files have been over 1/4" smaller than the print file. Everything in the print file and queue show the size correctly, so either the RIP is shrinking the files somehow and not showing anywhere that it is, or something is happening after the material is taken off the printer.
My coworker believes it could be our laminator. The laminator was bought around the same time so is it possible that 2+ years have made the rollers that uneven? And that it could be shrinking the material so severely? I'm going to try an experiment and see if what comes off the printer is the right size, but I wanted to go ahead and post here to see if anyone has experienced the same and has a suggestion on how to fix it. TIA!