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HP Latex 570 - 61:09 Error (Unexpected end of job. Cancelling current job.)

Discussion in 'RIP Software & Color Management' started by Giv1891, Aug 22, 2019.

  1. Giv1891

    Giv1891 New Member

    1
    0
    1
    Aug 21, 2019
    Essex
    Hi all,

    Recently I've been getting a 61:09 (Unexpected end of job. Cancelling current job) error pop up sporadically on our HP Latex 570.

    It normally happens towards the end of a long print (2/3 metres+) and by sods law it normally happens when printing on our most expensive material.

    We use Caldera and have recently updated it to the latest version (V12.1). We run our printers via our network using a CAT5e Ethernet cable and have been trying to solve the issue with the IT company we use and our tech guys from one of our suppliers.
    We just don't know what the source of the problem is...

    Everything has been trial and error so far, we had it stop on us again yesterday and after that we noticed a tick box on the printer settings in Caldera stating 'Enable Network latency tolerance'. It sounds promising but we wont know if that has worked until it stops on us again.

    Anyone had similar problems or possibly know what could be causing it?

    Thanks in advance!
     

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