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Need Help HP Scitex FB500 Shutter calibration

Discussion in 'Hewlett Packard' started by Charles@TheSignDude, Sep 14, 2020.

  1. Charles@TheSignDude

    Charles@TheSignDude Member

    32
    2
    8
    Jan 3, 2019
    Oregon
    we recently had to replace a lamp unit on our FB500 and everything is working but we are getting an error message W-UV-10 shutter calibration. On the screen it tells us to run the shutter calibration from the service menu. Yet we cant find it in the service menu for the life of us. Anyone know the step by step to get to it?
    thanks

    Charles
     
  2. ikarasu

    ikarasu Very Active Member

    1,900
    597
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    Jun 10, 2016
    Port Coquitlam, bc
    https://support.hp.com/ca-en/document/c04616912

    Follow step 2. It tells you how to get into the service menu.

    From there do a shutter calibration - To calibrate it... have one person standing next to them and tell you when theyre fully open / pointing down on one side...then calibrate the other side to be the same... It's really easy to do as long as you know how to get into the menu
     
  3. ikarasu

    ikarasu Very Active Member

    1,900
    597
    113
    Jun 10, 2016
    Port Coquitlam, bc
  4. Charles@TheSignDude

    Charles@TheSignDude Member

    32
    2
    8
    Jan 3, 2019
    Oregon
    got it thanks.
     
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