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I Am Begging For Help Now Please!!!!!!!!

johnny_loves_amy

johnny_loves_amy

New Member
I HAVE FLEXI 8.1 AND SEEM TO BE HAVING TROUBLE GETTING IT TO RIP/PRINT THINGS THE RIGHT SIZE. I HAVE HAD A COUPLE OF PPL ON HERE GIVE ME TIPS, (AND I APPRECIATE IT MORE THAN I CAN SAY) BUT THEY DIDN'T WORK. IT'S NOT THE PANEL MARGIN, IT'S NOT THE JOB SCALE. PLEASE SOMEONE HELP ME. I AM AT MY WITS END WITH THIS THING. I AM OUT OF IDEAS, AND WAS HOPING A FLEXI SUPER HERO COULD HELP ME SAVE THE DAY. ALL IDEAS AND COMMENTS ARE APPRECIATE. THANK YOU GUYS SOOOO MUCH. THIS SITE IS A BLESSING TO THOSE OF US WHO AREN'T THAT GOOD WITH COMPUTERS AND THINGS OF THAT NATURE. THANKS TO EVERYONE, AND GOD BLESS.

JOHNNY LONG
SOUTHERN STYLE SIGNS :banghead:<--THIS IS ME

:iamwithstupid<---AND MY WIFE
 
C

CarolinaCabinet

New Member
I am not a Flexi Expert so others need to try to troubleshoot first, but just to mention something I have seen in the past... if nothing else works, you could have a network problem. At a past job, using SignLab, not Flexi, things were randomly resizing and distorting, and come to find out my network card was screwing up, replaced the card and cable and all problems were gone. This wouldn't be my first fix because I think its rare, but if other suggestions do not work, you may wanna swap the card and see if another works.
 
oyy0

oyy0

New Member
How far and how long is the usb cord going from your computer to your machine?
If you cut only, does it cut the right size?
Let me know the answers to these questions and I might be able to help more.
 
DRPSignsNGrafix

DRPSignsNGrafix

New Member
So if you take make a red box in flexi. make it 48"x96" then click on it the design central says those numbers? Then you hit rip/print and the genreal tab says the dimension are?
 
johnny_loves_amy

johnny_loves_amy

New Member
oyy0 said:
How far and how long is the usb cord going from your computer to your machine?
If you cut only, does it cut the right size?
Let me know the answers to these questions and I might be able to help more.
Click to expand...
IT'S NOT A USB IT IS A COM AND IT IS APPROX. 6' LONG. AND WE HAVE A CUTTER AND A PRINTER AND IT DOESN'T MAKE IT THE RIGHT SIZE ON EITHER ONE. IS SOMETHING INSTALLED WRONG OR DO YOU KNOW? WE HAVE A BRIDGE CUTTER PRO 1350 PLOTTER BUT FLEXI RECOGNIZES IT AS A ROLAND PNC-1000. DO YOU KNOW IF THIS IS RIGHT? THANK YOU SOOOO MUCH FOR YOUR HELP AND I PRAY YOU KNOW THE ANSWER TO OUR DILEMMA. OUTSOURCING IS GETTING VERY EXPENSIVE
 
johnny_loves_amy

johnny_loves_amy

New Member
DRPSignsNGrafix said:
So if you take make a red box in flexi. make it 48"x96" then click on it the design central says those numbers? Then you hit rip/print and the genreal tab says the dimension are?
Click to expand...
THE GENERAL TAB SAYS 48" X 96". THATS WHAT MAKES NO SENSE. WHEN IT CUTS OR PRINTS, IT ALWAYS MAKES IT A LITTLE BIGGER (ABOUT A QUARTER OF AN INCH TO A HALF AN INCH). THIS IS JUST BEYOND MY KNOWLEDGE. IF YOU HAVE ANY IDEAS PLEEEEASE LET ME KNOW. I AM DYING HERE!!!!!!!!!!!!!!!
 
CrabbyOldGuy

CrabbyOldGuy

New Member
I have seen the wrong sizes in printing and plotting several times. Have you tried to change the output compensation under setup in print manager? That may only be for the printer though. I am sure many will say the first problem is the Bridge cutter. Possibly you could try a different driver. My wild table was cutting @2oo% the other day until I realized I had the wrong table specified. Get some paper and the pen and draw some squares using different plotter types. At least it is not as expensive as vinyl. Does the manufacturer have a driver available on their website? If not try:bushmill: or :bushmill::bushmill:
 
S

SignTech

Guest
johnny_loves_amy said:
IT IS A HP 500 42". WE DO MOSTLY INDOOR TRADE SHOW EXHIBIT STUFF. i DONT HAVE THE $$ FOR A ROLAND, WISH I DID ..LOL
Click to expand...

I LOVE when people beg. It's my sadist side lol ...

WHAT'S WITH ALL THE CAPITALS LETTERS ......... THIS IS SCREAMING IN INTERNET WORLD ..........
 
gabagoo

gabagoo

New Member
print a 12" box and measure all sides if it is larger couldn't you just figure out the %age of how much larger it is and reduce your image by that %age until you find out why it is not working right?
 
johnny_loves_amy

johnny_loves_amy

New Member
gabagoo said:
print a 12" box and measure all sides if it is larger couldn't you just figure out the %age of how much larger it is and reduce your image by that %age until you find out why it is not working right?
Click to expand...
I guess that would work till I find the bug huh? Thank you!!
 
johnny_loves_amy

johnny_loves_amy

New Member
CrabbyOldGuy said:
I have seen the wrong sizes in printing and plotting several times. Have you tried to change the output compensation under setup in print manager? That may only be for the printer though. I am sure many will say the first problem is the Bridge cutter. Possibly you could try a different driver. My wild table was cutting @2oo% the other day until I realized I had the wrong table specified. Get some paper and the pen and draw some squares using different plotter types. At least it is not as expensive as vinyl. Does the manufacturer have a driver available on their website? If not try:bushmill: or :bushmill::bushmill:
Click to expand...

That is a mighty fine idea!!! The beer and the drivers.....(but mostly the beer..lol:toasting:
 
MachServTech

MachServTech

New Member
This is just a silly question. Have you contacted technical support at SAi ?
The manufacturer of Flexi Sign Pro.
Their number is: 1-800-229-9068

These guys are usually very helpful. If it is a problem they have seen before they may have a ready solution.
 
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